配送ポリシー

 

All orders placed with standard shipping are processed to ship within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will also receive another notification once your order has shipped.

Delivery Time = Processing Time + Shipping Time.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check the status of your order. Please allow up 2-4  days processing time and update the tracking number.

Shipping Rates and Estimates Days

For simple flat rate shipping:

Free Shipping of US, Uk,DE,Italy-Shipping  time will be 10-15 days

For the rest of countires $15 Standard shippimg -Shipping  time will be 10-20 days

*TAXES/DUTIES MAY BE DUE UPON RECEIPT of international orders

DO NOT  SHIPPING AREAS

The products can be delivered to the most of states in America except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands and United Kingdom Force. 

Please note that these time frames apply to regular (non-pandemic) circumstances. Due to pandemic, depending on your location regulations, there might be slight delays on top of standard delivery times. We ask you to give up to 10 days on top of regular delivery time before getting in touch with our customer service team.

Tracking

Once the package gets taken from us, it travels to the DHL courier centre,where it gets scanned and starts updating tracking status, and it is not unusual for a shipment to go more than 24 hours without an update while in transit.

For USPS,DHL, FedEx,UPS, You can track your parcel at  17track.net.

Having issues with your delivery?

If you have any questions regarding the shipping and delivery of your order, please feel free to contact us, and we will be happy to assist you.

If you have any further questions, please don't hesitate to contact us at: marketing@zveclub.com or get in touch!